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13 November 2009

Teamwork and Trust in Vietnam

I find my name, misspelt, on a card on a round table in the Ho Chi Minh Conference Room on the third floor of the Hanoi International Hotel.

It is 8.00am and the course is called Mandatory Leader Training WorkshopI tried to wriggle out of it yesterday but was told by HR: "Cannot Anthony - it's mandatory."

At 8.30am our instructor arrives and introduces himself as Larry. He is a lovely guy from Rhode Island who has worked in the company for 25 years and is happy to be in Vietnam. His shoes are old and scuffed and I suspect we only use him for in-house courses these days.


Exercise 1: ice breaker

Our first exercise is predictable.

“Write down the name of a leader you admire, and which qualities ..."

We share our results and Larry is way too enthusiastic.

[…]


Exercise 2: teamwork

We stand in a circle and count from 1 to 18.

Two teams are formed by sending the odd numbers to one side and the evens to the other.

I am the only foreigner on Team B, an enormous white blob towering over my peers.

Larry marches us to the back of the room and marshals each team under a sheet of A4 paper that is hanging from the ceiling.

The ugly vertical blinds in the windows remind me of my childhood bedroom and I start to daydream.

My team pokes me awake and hands me a pen. "We have to write our names on the paper!" they say, pointing to the paper.  I reach up and pull it down from the ceiling so we can write on it. 

My team's smiles turn to icy glares and they back away from me like a skunk in a lift. Larry looks over and groans. 

Larry re-explains that we were supposed to keep the paper up there and use teamwork for each person to write their name.

The game is suspended and people glare at the foreigner who ruined the game. Larry hunts for more A4 paper, reholes it, restrings it and rehangs it.

"Three ... two ... one ... go."

It is Team A vs Team B.

I rise onto my toes, write my name in the top box and hand my pen to the guy next to me. He can't reach and gives up immediately, handing it to a girl in jeans. She jumps up but can't quite manage it either. The clock is against us.

I am so focused on the A4 that I haven't noticed my team slowly gathering around me with hungry eyes, like cannibals at Christmas lunch.

Within seconds I am pushed onto all fours and my teammates start climbing onto me in quick succession. 

Arms and elbows press into my back and I groan as their palms press hard into my hips. The more nervous climbers are hoisted up by their teammates and dropped onto my back. I feel like a mistreated horse.

By the time our final competitor jumps onto me, I have become a fully functioning bridge.

She positions her toes en pointe as she stretches to write her name and I feel a disc dislodge as she bounces off me to cheers and high-fives.

Our team rushes to Larry with the paper, abandoning me on all fours. I spring up quickly as he announces our victory, lest they return to mount me for a victory lap.


Exercise 3: building trust

After lunch we are divided into the same teams. This time I listen carefully to the instructions.

This is the one where you fall backwards and trust your team to catch you.

Two tables at the back of the room will serve as makeshift cliffs. 

The three white people are singled out and told we are not allowed to jump. One teammate points at me and cackles a helpful "We're not catching him! Not possible!" as I look down and mumble "I am not allowed to jump", like a pale child with a note from his parents saying he is allergic to everything.

Larry blows on a cheap plastic whistle and we march to the tables.

Most of our team are relatively small so it isn't going to be a huge challenge. 

One of the shorter guys offers to go first, pushing his glasses up the bridge of his nose as he nods his head sharply, like a nerd psyching himself up for a date with a whore. In the previous exercise he had been very nervous to climb onto the old white mare but now he is at full steam, likely buoyed by this morning's victory. He climbs onto the table and gets into position as we decide our process.

They volunteer me as the primary catcher and we form a huddle, a disorganised kerfuffle, to debate the safest way to catch someone (palms up? wrist grabs? lattice?).

While we are talking, we hear Team A's first jumper drop back into safe hands, to cheers and congratulations. This added pressure pushes us to agree on an approach: palms up seems safer.

Then it happens.

A brief WHOOSH. Then a THUD.

No one breaks his fall.

He must have been deep in his prep as he heard the cheers of Team A. I imagine him biting his bottom lip as he psyched himself up: it's now or never.

We look down at him, horrified to see him on the ground shaking. He looks back at us in shock and his arms are still raised above his head.

We start to help him up but his legs give way, so we carry him (palms up) to the lobby area as a doctor is called.

About 10 minutes later a stunned Larry returns to the room and robotically launches into his wrap-up.

Larry: "So. Umm. Team A. Who went first in your team?"

-- "I did."

Larry: "How did you feel at that point, Minh?"

--"It felt fantastic actually."

Larry: "That's great. It really demonstrates the importance of teaming and trust."

Larry: "And Team B? How did ... oh ... That's right. Didn't go so well."


Insights gained: Look before you leap.


11 November 2009

Faceban

After months of speculation, it looks like Facebook has finally been blocked by the Vietnamese government.

It was no surprise. People have been talking about this impending censorship for ages now.

The impact that this is going to have on my life?

Zilch. Sweet relief.

I love socialism and I love censorship.

10 November 2009

Skinny Bitch

This is the perfect excuse for a diet.

08 November 2009

Le Pain in the ...

Turns out nature does have some redeeming features.

Finally ... Leaving ... Britney ... Alone ...

Where are they now?

Umm ... right here.


Ain't closure grand?

It's great having Chris Crocker CC back? Although it kinda makes me miss Anna Nicole ...

06 November 2009

Daft Proposals

I had a client meeting this morning. It was to walk through a draft proposal.

The proposal itself is boring. It's offering something very important to the client. I think it's very good. I also know it is very boring.

Many consultants leave their first meeting with a new client and announce "Oh this client doesn't have a clue about anything". I'm not one of those people. I can't stand it when people do it. This client, however, is truly stupid. Fact.

For a lot of reasons too dull to go into, the proposal needed to be clearly marked as a draft. I did this by slapping a large watermark with the word DRAFT on every page.

Then Word decided to have a tantrum and the little fucker wouldn't stop crashing. After a protracted wrestling match I eventually put Word into a headlock and printed the copies out.

Seems the printer was in on it. This was what came out.

I figured that I would be the only one to notice - certainly the only one to care - and besides I had run out of time. So I took 4 copies of my Daft Proposal to the meeting.


As we were walking through the proposal, and the client started asking a series of typically stupid questions, I disobediently said to myself "Daft, daft, daft" and smirked.

03 November 2009

Diversity Need Not Be A Barrier ...

Like many US multinationals, we have a strong focus on workplace diversity. We even have a Global Diversity Council with some awards and shit.

Our latest initiatives have been branded "Diversity 3.0". [Fuck you, iSnack]

The whole concept of diversity started with women's equality... important issues like equal pay, maternity leave and sexual harrassment. Diversity now covers other issues like race, religion, sexuality, disability etc.

In Vietnam we have a Diversity Leader and she's been busy putting her own stamp on things. This is her modus operandi:

1. Set up special email groups for women and men. Call it "Ladies" and "Gentlemen" to remind us of former times.

[The Good Ole Days.]

2. Make sure you Cc: the Gentlemen on your email. They have a right to know what the women in the office are up to.

[No good, of course.]

3. Make the subject of the email enticing. Yet ambiguous. Refer to a "brand" like it's a good thing. "Brand" has such a wonderful ring to it ... your image as perceived by the outside world ... the core values of your product ... the position you hold in the market ... or in this case it's a permanent mark seared onto your arse with a hot poker.

[That dark, black mark of womanhood.]

4. Take a swipe at men. All men. Because they deserve it. Keeps them in their place.

[Motivates the men to do the same to women.]

5. Get all the Ladies into the one room to focus on issues which are important to women. In some countries it is maternity issues. In others it's managing stereotypes. Some even still focus on sexual harrassment. For the Vietnamese Lady, it's:

a) Time management. Women are clearly terrible time managers, what with the babies and the boobies. All that time putting on make-up. And they get emotional too, right, which makes them so easily flustered when deadlines are looming.

b) Cooking. Teach the bitch to cook a fucking pizza. Nuff said.

[Can't cook a pizza, your husband will start to wander to other ladies' ovens.]

6. Invite your male colleagues into the room to judge your new cooking skills.

[Actually I'm starting to feel a bit woozy as I right this ... I can't quite believe it myself.]

7. Tell a little joke about having anti-nausea medication ("Berberin") on hand in case the silly bitches can't even manage their time well enough to cook a fucking pizza properly. This also balances the anti-male joke at the beginning of the email; turning on women. All women. Because they deserve it. Keeps them in their place.

[Motivates Women to do the same to men.]


To: Ladies

Cc: Gentlemen

Subject: Diversity to Making a better BRAND YOU!

Ladies,

There is a wise saying from a lady (men can't say such wise thing):

"We are CEOs of our own companies: ME Inc. To be happy in life and successful in career, our critical job is to be chief marketing officer for the brand called YOU".

So let's make an investment in the most important person to you: Yourself. Make your brand special, shining, and desirable. Let's impress the surroundings!

Our Vietnam Diversity Group will be organizing a number of activities to help you be a better you, to help you brand yourself as a truly unique company successful and happy woman. However you must play a big part in it. The first activity starts this Friday, 6 Nov from 4:00 to 7:30 at Hanoi Room with:

1. How to effectively manage our time: Roundtable (Facilitated by Ms. Quyen Tran Thi)

2. How to make Italian pizza (instructed by Sua Tham Chef)

Gentlemen: You are invited to taste our office-home-made authentic, delicious, fresh hot pizzas at Hanoi room at about 6:30PM.

Berberin is available at first aid box.

Warm regards,
Nguyen Trang Mai
Diversity Lead


I'm living in a 1950's tv commercial, aren't I?

A trustworthy man in a flannel grey suit is about to walk in ... any moment now ... to highlight the scientifically proven benefits of smoking.

Ding Dong

The Evil Milkmaid appears to have resigned.

Something "went down" last week. Last night I heard that she's gone and she ain't comin' back.

That's how things are done here. One day people just no longer exist. Then the other people act confused about why you are asking where they went or if they are coming back.

I wish I could take some credit for this DE*, but I suspect that it was VM**.

* Dairy Expurgation
** Vintage Milkmaid

02 November 2009

This Just In

I received the following email this morning.

Good day, Anthony,

This is regarding the pending nomination for Nguyen Thi Xuan. Per Aug 2009 HRIW data from HR BIS, Nguyen's PRG code appears to be non-eligible for SEA (1TS8 with title Sr Technical Services Mgr).

May we confirm with you the updated PRG code and PRG title? We need this information in order to process.

Looking forward to your response. Thank you.

Kat

Fucked if I know.

Relatively speaking, my answer was simple:

Kat

I have absolutely no idea what you are talking about.

Cheers

Anthony

30 October 2009

Moment No 1

Lemongrass Restaurant, 4 Nguyen Thiep, HCMC
12:35pm

"What you want drink?"
-- "A lemon juice please. No sugar."

"You want dessert?"
- No. No thank you.

"Think yes. You should."
- "No really, no dessert. Thank you."

"Same price. Fixed lunch menu."
- "I know but that's OK. I don't need dessert."

"I think Grilled Banana Cake."
- "Umm. OK. Grilled Banana Cake."

Postscript: the lemon juice was packed with sugar.

29 October 2009

T-Dogg's In Da House

I was referred to as "Talent" yesterday.

We were in a meeting discussing some problems with the ASEAN region and how difficult it is for me to get help from the locals.

Then we talked about some inter-office problems in Hanoi, including the Evil Milkmaid.

My boss leaned over to one of the other execs in the room and said "That's the trouble. They spot some talent in this area and they fucking fuck it royally."

So I'm Talent. Talent that's getting fucking fucked royally, mind, but Talent.

Now let's get one thing clear - my only "talent" is pretending to be humble. So that's what I did.

As he spoke I sat still. I played the role of distracted maiden perfectly ... eyes downcast while she's waiting for her hanky to be picked up. I was humble, yet distracted, yet optimistic, yet calm, yet confident, yet humble.

It took a lot of fucking concentration, I tell you. Humble sucks.

I don't care though. Because I'm Talent. With a capital T.

It's got a nice ring to it. Even when it is getting fucking fucked royally.

Now let's get another thing clear: I get a hell of a lot more criticism in this job than I get praise. I try not to take the former too much to heart ... so really I treat the latter with a similar degree of suspicion.

See? Humble. I've got it down to a tee.

Proof That My Blog Is Not Working

Because this doesn't happen:


Why doesn't this happen to me? With me? At me?

I mean ... I use swear words. I have been lighting enough fires.

Why why why?