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31 January 2010

Vietnamese Innov-ATM

This helpful warning. From an ATM in Hoa Binh.



I mean ... of course. As soon as the card started vibrating I would have known it was for my own good.

But it was nice to warn us. Just in case.

For the dummies.

Imagine the meeting they had when had to sign off the ATM design.

This from Dinh, representing Customer Care:
"It's always about the money with you lot, isn't it? What about the customer? Is anyone thinking about the customer here?
"What about the risks to the customer? Doesn't anybody CARE any more?
"I mean ... what's Vietnam coming to? What are we doing here people?
"We used to care about each other. We used to be a contender."

Hien (rolling his eyes):
"Alright Dinh. You've made your point. Vibrate it is."

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